Terms & Conditions

Rules for using our site and services.

Orders

Orders are confirmed once payment is verified or COD is accepted. We may cancel orders that can’t be fulfilled.

Prices are shown in EGP and may change without notice. Promotions are time-limited.

Delivery times are estimates and may vary based on location and carrier conditions.

Returns follow the policy outlined on our returns page.

We’re not liable for indirect losses. Our responsibility is limited to the order value.

For questions about these terms, please contact us via +201556654816 or support@clairglow.com. We typically reply within 1 hour.